Q: What is the office address?

Well Wombn has moved! As of July 1,. 2026, we are now located at 200 S. Broadway, Ste 100 in Tarrytown NY. 

 

Q: Do you massage pregnant people in their first trimester?
At Well Wombn, clients must wait until at least gestational week 12 to receive therapeutic massage and bodywork. Most miscarriages happen in the first trimester, and while massage is safe to receive, I am bound by my liability insurance requirements to wait until the second trimester begins. 
 

Q: How do you accept payment for massage, reiki and lactation services?

Well Wombn Inc. is a cashless small business. Payment can be made with any major credit or debit card. At this time I am not accepting Zelle, Venmo, Cash or Checks. Payment is required in full at time of booking.

Q: What position will I be in during my prenatal massage? Can I lay on my stomach?
As a perinatal massage specialist, I consistently guide my clients into the safest and most supportive positions for bodywork - this means you will be in a side lying position supported by lots of comfy pillows, most likely how you’re sleeping in bed! Being prone (on your stomach) increases your risk for Diastasis Recti, nausea and heartburn or acid reflux, and even takes your pelvis out of alignment - baby too. I do not have a massage table with a belly hole, as it is not the safest option.

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Q: Can I use my own oils or lotions during my massage?
Due to insurance regulations, I will only be able to apply topical agents that I have on hand and have carefully vetted as safe, pure and appropriate for the skin barrier. At this time, I am massaging with organic, cold-pressed unscented Jojoba oil. It is hypoallergenic and similar to the skin's natural sebum.
If you have specific allergies or skin concerns, please let HH know at time of booking.

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Q: When can I expect a reply to my email inquiry?

Replies to all forms of communications can be expected during business hours Tu-Sat 9:30 am - 5 pm and typically within 24 hours of inquiry.

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Q: Are your services covered by insurance?

I do not accept insurance for any service currently, including lactation consults. Clients are however able to submit for insurance reimbursement on their own.

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Q: Is there a phone number to call to book an appointment?

All appointments may be booked online. Have a question? Send an email to hi@wellwombn.com.

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Q: I want a postpartum massage, but I’m not sure what to do with my baby while I relax!

No problem! Many clients bring their newborns and infants with them to my studio for their massage appointments. Kiddos are welcome so long as they are healthy and well, and you request this accommodation at booking.

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Q: How many times can I reschedule my appointment?

Each appointment may be rescheduled a maximum of one time 48 hours or more before your session begins. Repeat rescheduling of a single appointment is not permitted. Appointments rescheduled within 48 hours of session start time are subject to a rescheduling fee equal to the total fee of the scheduled service,.

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Q: I have a gift certificate for bodywork, how can I redeem this during booking?

Simply enter the code found on your gift certificate at checkout. Please carefully note these codes are session specific and clients must redeem the gift certificate for the session listed. Gift certificates must be in good standing.

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Q: Are gift certificates and/or packages refundable?

Gift certificates and packages are nonrefundable, and nontransferable. All sales are final.

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Q: Can I reschedule my appointment last minute in order to avoid the cancellation fee?

Because Well Wombn Inc. is a by-appointment-only small business, last minute rescheduling requests are subject to a rescheduling fee equal to the full cost of the session scheduled if your appointment time is not rebooked to its entirety by another client. Please familiarize yourself with the 48 hour cancellation + rescheduling policy, as it is strictly enforced.

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Q: Will the 48 hour cancellation/rescheduling fee be waived if I am sick?

While cancellation and rescheduling fees due to suspected and/or confirmed illness were waived for the first 3 years of the covid-19 pandemic, Well Wombn Inc. is no longer able to extend this courtesy. Effective January 1, 2024, cancellation and rescheduling fees will no longer be waived due to suspected or confirmed illness.

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Q: Is the cancellation/rescheduling fee waived for clients who cancel due to labor/delivery?

Clients who cancel/reschedule within 48 hours of session start time due to labor/delivery will be charged in full for the scheduled session, but issued one 60 minute postpartum massage credit to be used within 13 weeks from date of cancellation. ​

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Q: Do you offer bodywork to male clients?

I am not currently accepting any male clients, but will happily make a referral to a trusted and licensed bodyworker who does. At this time, I exclusively work with women, children, infants/newborns, and those who identify as trans, non-binary, and gender non-conforming.

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Q: Do you massage clients who are not pregnant or postpartum?

Yes! While I specialize in the perinatal phase, I am also a specialist in bodywork as it pertains to women's wellness. You do not need to be pregnant or postpartum in order to schedule bodywork with me.

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Q: Can I request to shorten the length of my treatment time? If so, how will I be charged?

Clients may request to shorten the length of their treatment time (say, from 90 minutes to 60), however, should this request be received within 48 hours of session start time, the client will be charged for the session originally scheduled and reserved. Similarly, late arrivals will be charged for the full service scheduled and will receive only the time remaining of their session.

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Q: Can I apply the gratuity pre-paid on my gift certificate towards my service balance?

Gratuity may only be used to tip the service provider, and cannot be used as payment if the cost of your service is not completely covered by the gift certificate balance. Gratuity is paid to the practitioner directly.

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Q: My appointment was canceled/rescheduled by Well Wombn Inc. last minute due to a  other personal matter. Now what?

Your time is valuable. Should I need to cancel or reschedule your appointment last minute due to emergency or illness, your appointment will be rescheduled to a date within 30 days and a complementary add-on will be provided. Excludes cancellations/rescheduled appointments due to inclement weather, unsafe travel conditions, natural disaster and power outages.

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